Privacy Policy

Last Updated: November 29, 2022

Organization Information

Company: Unlock'd
Address: Veldkant 33A, 2550 Kontich, Belgium
Company Number: 0674.822.367
Contact: [email protected]

Data Collection Purposes

Unlock'd collects personal information for the following purposes:

  • Responding to contact form inquiries via email or phone
  • Sending newsletters with event invitations and updates
  • Maintaining website security, performance, and functionality
  • Fulfilling legal obligations and defending legal claims

Types of Personal Data Collected

1. Contact Information

Name, address, email, and phone number provided voluntarily through contact forms or direct communication.

2. Newsletter Data

Email addresses from subscribers who opt-in to receive our newsletters and updates.

3. Usage Analytics

Information collected automatically including IP addresses, device identifiers, browser data, geographic location, visit duration, and page interactions.

4. Login Credentials

Account names and passwords when applicable. Credit card details remain secure and are not stored by Unlock'd.

Legal Basis for Processing

Data processing relies on three legal foundations:

  • Contractual necessity for service delivery
  • Explicit user consent
  • Legitimate business interests in delivering quality customer experiences

Data Retention

Storage duration depends on the specific service and contractual agreements. Users may request deletion of their data. However, Unlock'd retains data when legally required or necessary for legal defense purposes.

Your Rights

As a data subject, you have the right to:

  • Access your personal data
  • Correct inaccurate or incomplete information
  • Request deletion of your data

All requests will receive a response within one month of submission. To exercise your rights, please contact us at [email protected].

Contact

For any questions or concerns about this privacy policy or how we handle your personal data, please contact us at:

Email: [email protected]
Mail: Veldkant 33A, 2550 Kontich, Belgium